Your extinguisher engineer Simon Poole was on site today and I just wanted to take the time to let you know that he came over as very professional, knowledgeable and smart when he was carrying out the work on site. I think fire extinguisher engineers get a bad press sometimes but I felt that Simon is a credit to your organisation.

Please pass my thanks to your colleague who attended our building. He is such a nice gentleman and it is always a pleasure when dealing with him.

Tony was really efficient and made it clear what we need to do. He talked me through step by step. Professional and helpful.

It was a pleasure to work with Morgan Fire recently. Their evident knowledge and professionalism encouraged us to ask for a quotation. When it came it was very competitive and the work was carried out promptly and thoroughly. The FRAs they produced are thorough, detailed and straightforward to understand. I am sure we will work with them again.

Thank you Julie, I really appreciate that you've turned this around so quickly.

Our client at Rann’s Construction gave gleaming feedback on your engineer, Paul, and said he was a pleasure to work with. I feel it’s always important to pass feedback on so if you could do that for me that would be great.

Your engineer, Garry, did a great survey and proved himself as professional. As a restaurant with massive kitchen our fire safety is really important for us, and your services will be needed.  There are no urgent actions to be taken as we have a refurbishment ongoing, however we will contract you when the refurbishment is nearing completion.

Morgan Fire Protection responded to our initial telephone enquiry polity and efficiently  sending an engineer out to our premises very quickly. John attended our site to carry out a detailed site audit, he was extremely helpful and knowledgeable providing a “road map” study of what we needed to do in the short term and long term to upgrade and maintain the standards through the building. The Morgan Fire team provided not only the survey detail report but a date and time for a revisit in order to replace and upgrade the fire extinguishers. John was punctual and worked on resolving issues throughout the building  efficiently. It was a positive experience working with him, which assured me that we selected the right company to carry out the external audit and resolve the issues we had in a short amount of time. I would recommend Morgan Fire Protection services to others.

Luke was booked in to remove fire extinguishers and arrived nice and early which was great. I would also like to point out that he got caught in a little traffic and took the time to ring up and state he would be 10 minutes late … very efficient and very professional whilst being friendly and helpful. Morgan Fire are reliable and have always come back with information on jobs when requested.

We found your service technician, Simon Poole, to be excellent and very knowledgeable.

Much appreciated, I will be a loyal customer of your company from now on.  Thank you very much.

The Fire Marshall training was very well received everyone thought is was very beneficial and that Mick was a good trainer.

Steve visited us this morning and we are now fully up to date with our fire extinguishers etc. Steve was a lovely man - very polite, informative and very good at his job - a real asset to your company. We'd like to ask about your other services please, in particular Fire Risk Assessment and also an examination of our fire alarm system. We're used to many suppliers visiting us on site for repairs, maintenance etc and your company stands out as a result of the exceptional customer care your member of staff provided. We felt the service was exceptional and therefore thought you should know.

I had some fire extinguishers fitted today at my Endermospa in Buckhurst Hill and felt compelled to send you an email to say that Derek who fitted them was a true professional. An outstanding member of staff and a great representation of your company.

Peter has attended the school twice now to service the extinguishers and provide advice.  He is undertaking a survey and assessment of our school extinguishers and locations. May I take this opportunity to express that Peter portrays himself as a polite and courteous gentleman and is a good ambassador for your company. He has provided me with guidance and suggestions for the safety of our school and appears to have a good knowledge of the regulations to support his recommendations.

I have just had feedback from one of our delegates who attended fire training recently through Morgan Fire who advised the trainer was excellent and the training informative.  I thought that I would feed this back to you as it’s always nice to hear good comments.

I would like to share how impressed both my team and I were regarding the training provided by Mick Chambers. Mick delivered the training to a very high standard and his approach to the subject was fantastic, he is an asset to the company and I will of course be recommending your services to others.

Carl has been absolutely fantastic from the first day. He was punctual, helpful, knowledgeable, and all round supportive of the Hospitals' needs. Going the extra mile by completing a full site audit, removing items not required and changing several units across what is a large and complex site. I couldn't be happier with the service delivery. It was a very positive and refreshing experience and one which reassures me we have made the right decision on changing our service provider to Morgan Fire Protection Services.

Just to say thanks for the efficient service.

I am writing to say a huge thank you to you and all your staff involved with providing the new Fire Action Signs. Peter was so conscientious and helpful in his actions. The teamwork and dedication that you all displayed was very encouraging and we met our obligations.

To achieve our BAFE registration we have to carry out audits on our sub-contractors. I would like to send an email of congratulations as our Auditor commented that it was probably one of the best installation jobs he has seen so far, he was impressed that absolutely everything was done as it should be (including the gauge test which is usually missed). Thank you again for all your help over the last few months, it has been a pleasure working with you all.

We have enjoyed a great professionalism and service from your team and appreciate your contribution to our business over the years we have worked together